Privacy Policy
De Buck Technologies SRL ("DBT", "we", "us", or "our") is committed to protecting your privacy and ensuring transparency in how we handle information. This Privacy Policy explains our practices regarding data collection, use, and protection in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian law.
1. Data Controller
De Buck Technologies SRL
Company Registration: BE0787873392
Registered Office: Brussels, Belgium
Contact: paul@debuck.info
2. Information We Collect
2.1 Professional Contact Information
When you contact us for professional services or inquiries, we may collect:
- Name and professional title
- Company name and business information
- Email address and phone number
- Project requirements and technical specifications
2.2 Website Usage
Important: Our website uses no cookies, no tracking technologies, and no analytics. We do not collect any browsing data, IP addresses, or usage statistics from website visitors.
3. How We Use Your Information
Information provided directly to us is used exclusively for:
- Responding to your inquiries and service requests
- Providing professional services as agreed upon
- Project communication and collaboration
- Contractual and legal obligations
We do not use your information for marketing purposes without your explicit consent, and we never share your data with third parties for their marketing purposes.
4. AI Solutions and Data Handling
4.1 Privacy-First AI Architecture
Our AI solutions are designed with privacy at their core:
- Local Processing: AI solutions run locally on your infrastructure or private cloud environments
- No Cloud Data Transmission: Your data is not transmitted to external AI service providers unless explicitly requested and authorized by you
- Client Data Ownership: All data processed by our AI solutions remains your property at all times
- No Training on Client Data: We do not use client data to train AI models without explicit written consent
4.2 Custom AI Agents and Chatbots
When deploying custom AI agents or chatbots:
- Data processing occurs within your designated infrastructure
- You maintain full control over data retention and deletion policies
- We implement industry-standard encryption for data at rest and in transit
- Access controls and audit logging are configured per your requirements
5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. Information may only be shared:
- With your explicit consent
- When required by law or legal process
- With trusted service providers who assist in delivering our services (under strict confidentiality agreements)
- To protect our rights, property, or safety, or that of our clients or others
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encrypted communications (TLS/SSL)
- Access controls and authentication
- Regular security assessments and updates
- Secure development practices
- Employee confidentiality obligations
7. Data Retention
We retain professional contact information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and contractual obligations
- Resolve disputes and enforce agreements
Upon request, we will delete or anonymize your information unless retention is required by law.
8. Your GDPR Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request your data in a structured, machine-readable format
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at paul@debuck.info. We will respond within one month of your request.
9. International Data Transfers
As a Brussels-based company, we primarily process data within the European Economic Area (EEA). If international data transfer is necessary for service delivery, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
10. Children's Privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under 16 years of age.
11. Data Protection Officer
For privacy-related inquiries or to exercise your GDPR rights, please contact our Data Protection Officer:
Email: paul@debuck.info
Subject Line: "Privacy Inquiry" or "GDPR Request"
12. Supervisory Authority
You have the right to lodge a complaint with the Belgian Data Protection Authority:
Commission de la protection de la vie privée / Gegevensbeschermingsautoriteit
Rue de la Presse 35, 1000 Brussels, Belgium
Website: www.dataprotectionauthority.be
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Continued use of our services after such changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
De Buck Technologies SRL
Email: paul@debuck.info
Website: debuck.info