Terms & Conditions
These Terms and Conditions ("Terms") govern your use of services provided by De Buck Technologies SRL ("DBT", "we", "us", or "our"). By engaging our services, you agree to be bound by these Terms.
1. Company Information
De Buck Technologies SRL
Company Registration: BE0787873392
Registered Office: Brussels, Belgium
Contact: paul@debuck.info
Website: debuck.info
2. Services
De Buck Technologies SRL provides professional technology services including, but not limited to:
- AI Solutions: Custom AI agents, AI-powered development, private/local AI deployment, AI strategy consulting, intelligent chatbots, data analysis and automation
- Software Development: Custom software applications, web development, mobile applications, API development and integration
- Infrastructure Engineering: Cloud architecture, DevOps, system administration, infrastructure automation
- Blockchain Solutions: Smart contract development, blockchain integration, decentralized applications (dApps), tokenization solutions
- Cybersecurity: Security assessments, penetration testing, security architecture, compliance consulting
3. Service Agreements
3.1 Scope and Deliverables
Each project engagement will be governed by a specific statement of work, proposal, or contract that defines:
- Scope of services and deliverables
- Timeline and milestones
- Fees and payment terms
- Responsibilities of both parties
- Acceptance criteria
3.2 Professional Standards
We commit to providing services in a professional and workmanlike manner, using qualified personnel with appropriate expertise. We adhere to industry best practices and maintain professional standards in all engagements.
4. AI Solutions Terms
4.1 Service Provision
Important: AI solutions are provided on an "as-is" basis. While we strive for accuracy and reliability, AI systems may produce unexpected results. Clients are responsible for validating AI outputs before use in production or decision-making contexts.
4.2 Client Data Ownership and Privacy
- Your Data Remains Yours: All client data processed by our AI solutions remains the exclusive property of the client
- No Training Without Consent: We do not use client data to train AI models or improve our services without explicit written consent
- Local/Private Processing: Our AI solutions are designed to run on client infrastructure or private cloud environments, minimizing external data transmission
- Data Deletion: Upon project completion or termination, we delete or return all client data as agreed upon
4.3 AI Model Limitations
Clients acknowledge that:
- AI models may produce biased, incorrect, or inappropriate outputs
- AI performance depends on data quality, model architecture, and deployment environment
- Ongoing monitoring, evaluation, and refinement may be necessary
- We do not guarantee specific accuracy metrics unless explicitly stated in writing
5. Intellectual Property
5.1 Client-Owned IP
Unless otherwise agreed in writing, deliverables created specifically for a client project become the property of the client upon full payment. This includes custom code, configurations, documentation, and AI models trained on client data.
5.2 DBT-Owned IP
De Buck Technologies retains ownership of:
- Pre-existing proprietary tools, frameworks, and methodologies
- Generalized knowledge and expertise gained during projects
- Reusable components and libraries not specific to client projects
5.3 Third-Party IP
Clients are responsible for ensuring they have appropriate licenses for third-party software, APIs, AI models, and services used in their projects. We will advise on licensing requirements but ultimate compliance is the client's responsibility.
6. Payment Terms
6.1 Fees and Invoicing
Payment terms are specified in individual project agreements. Typical arrangements include:
- Fixed-price project fees
- Time and materials billing
- Retainer agreements
- Milestone-based payments
6.2 Late Payment
Invoices are due within 30 days unless otherwise specified. Late payments may incur interest charges at the maximum rate permitted by Belgian law. We reserve the right to suspend services for accounts with overdue invoices.
6.3 Expenses
Unless included in project fees, clients are responsible for reimbursing reasonable expenses including:
- Third-party software licenses and API costs
- Cloud infrastructure and hosting fees
- Travel expenses (if pre-approved)
7. Confidentiality
Both parties agree to:
- Maintain confidentiality of proprietary and sensitive information
- Use confidential information only for the purposes of the engagement
- Implement reasonable security measures to protect confidential data
- Return or destroy confidential information upon request or project completion
This obligation survives termination of the service agreement.
8. Warranties and Disclaimers
8.1 Limited Warranty
We warrant that services will be performed in a professional manner consistent with industry standards. Deliverables will substantially conform to agreed-upon specifications for a period of 30 days following delivery (or as otherwise specified in the project agreement).
8.2 Disclaimer
Except as expressly stated, services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability
9.1 Maximum Liability
To the fullest extent permitted by law, our total liability for any claims arising from or related to services provided shall not exceed the total fees paid by the client for the specific project or service giving rise to the claim, calculated over the 12 months preceding the claim.
9.2 Excluded Damages
We shall not be liable for:
- Indirect, incidental, consequential, or special damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from client's use of deliverables
- Damages caused by third-party services, software, or infrastructure
9.3 Exceptions
Nothing in these Terms shall limit liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded under Belgian law
10. Indemnification
Clients agree to indemnify and hold De Buck Technologies SRL harmless from claims, damages, and expenses (including reasonable legal fees) arising from:
- Client's use of deliverables in violation of law or third-party rights
- Client-provided data, content, or specifications
- Modifications to deliverables made by the client or third parties
- Client's breach of these Terms or any project agreement
11. Termination
11.1 Termination for Convenience
Either party may terminate a service agreement with 30 days' written notice. Client shall pay for all work completed and expenses incurred up to the termination date.
11.2 Termination for Cause
Either party may terminate immediately upon written notice if:
- The other party materially breaches these Terms and fails to cure within 15 days
- The other party becomes insolvent or files for bankruptcy
- Continuation of the project becomes illegal or impossible
11.3 Effect of Termination
Upon termination:
- Client shall pay for all services rendered and expenses incurred
- We will deliver work-in-progress in its current state (subject to payment)
- Confidentiality and intellectual property provisions remain in effect
- Each party shall return or destroy confidential information of the other
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms and all service agreements shall be governed by and construed in accordance with the laws of Belgium, without regard to conflict of law principles.
12.2 Jurisdiction
The courts of Brussels, Belgium shall have exclusive jurisdiction over any disputes arising from or relating to these Terms or services provided.
12.3 Amicable Resolution
Before initiating formal proceedings, parties agree to attempt good-faith negotiation to resolve disputes. If resolution is not reached within 30 days, either party may pursue formal legal remedies.
13. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to:
- Natural disasters, pandemics, or public health emergencies
- War, terrorism, civil unrest, or government actions
- Internet or telecommunications failures
- Strikes or labor disputes (not involving the party's own employees)
The affected party shall notify the other party promptly and make reasonable efforts to mitigate the impact.
14. General Provisions
14.1 Entire Agreement
These Terms, together with any project-specific agreements, constitute the entire agreement between the parties and supersede all prior discussions, negotiations, and understandings.
14.2 Amendments
We may update these Terms from time to time. Material changes will be communicated to active clients. Continued engagement after notice of changes constitutes acceptance.
14.3 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14.4 Waiver
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
14.5 Assignment
Clients may not assign or transfer their rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to affiliates or in connection with a merger, acquisition, or sale of assets.
15. Contact Information
For questions, concerns, or notices regarding these Terms, please contact:
De Buck Technologies SRL
Email: paul@debuck.info
Website: debuck.info
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.